Business Process Engineering (BPE) is a systematic approach to designing, creating, and optimizing processes to enhance efficiency, reduce costs, and improve overall performance. It focuses on creating new processes or refining existing ones to align with organizational goals and meet customer needs more effectively. BPE is important as it enables organizations to continuously improve and adapt their operations, driving innovation and competitiveness in the ever-evolving business landscape.
Another common approach is Business Process Reengineering (BPR). This describes a complete redesign of core business processes and helps organisations stay competitive by rethinking and optimizing their fundamental processes for maximum effectiveness and value delivery.